The sad thing is almost everyone has a bad story to tell about them. random stock, and I thought I could bring yo. There's very little reason tk shop there. Amazon and Best Buy are better for new games. EBay give you pictures to see the item condition. If you want to buy something there are better options. Since then I've heavily curtailed my shopping there and even that is slowing down drastically. He realized at that point he was using a ridiculous argument and gave me the refund. I then said that if I cut the sticker and did nothing else, but asked to trade it without me even leaving the desk let alone the store, and not even open the case, he wouldn't give me the same amount because the game wasn't at that point in the same condition. I asked him to bring out a brand new game, and he brought out a factory sealed 360 game. The game hadnt been factory sealed and wasn't sold to me as such. I had an employee try and tell me that they had sold me a new game because there was a circular clear sticker over the case opening and because I'd removed it the game was now used. It's sad - you'd expect them to be good at selling games but like Jawmuncher said they keep getting in their own way.

I don't shop there anymore for similar reasons.

Still 100% believe that if either they didn't consolidate everyone or if they took better care of the used games market (Different prices for Used based on quality, not throwing away cases/games after X amount of time) the US used market for everyone including them wouldn't be the mess it is now. Gamestop just a really clear example of how consolidation really fucked things over (Remember, they bought all competition like EB Games, Rhino Games, etc as they got bigger). As a company though, everything here has been self-inflicted and for whatever reason they never bothered to fix a lot of their issues as the times were changing. There's always a lot of 'It'll be so sad when Gamestop goes out of business' and for the people who work there that's definitely true. That doesn't even get into their shipping prices, not being able to handle pre-order bonuses, or the whole 'New but the game is opened' still being an issue. Yeah, Gamestop online is a mess since they use the stock from their stores and basically the system can essentially put you in a 'queue' to get stuff.

Lost in random gamestop